Air Canada got sued. The FTC fined DoNotPay $193K. The EU AI Act (Aug 2026) mandates auditable AI — transparency fines up to €15M. Self-verifying AI checks every answer against your actual documents before your customer sees it.
Your AI chatbot generates plausible-sounding answers about refund policies, coverage terms, and service agreements — but it doesn't check whether those answers match your actual policies.
Air Canada's chatbot gave wrong bereavement refund advice — the company was ordered to pay. DoNotPay settled with the FTC for $193K over false AI legal claims. Courts hold companies liable for chatbot statements.
The EU AI Act (full enforcement Aug 2026) requires customer-facing AI to be transparent, auditable, and traceable. Transparency violations: fines up to €15M or 3% of global annual turnover.
Every customer interaction is a potential liability event. At 10,000 chatbot conversations per day, even a 1% hallucination rate means 100 wrong answers daily — each one a potential dispute, forced refund, or regulatory violation.
Your chatbot answers instantly. Evidoc monitors in parallel, catches wrong answers, and corrects them within seconds. No changes to your chatbot architecture. The easiest way to start.
Evidoc becomes your chatbot's knowledge backend. Every answer is verified against your actual documents before the customer sees it. Full compliance from day one.
Every answer includes a citation to the specific sentence in your refund policy, T&Cs, or service agreement. The customer sees the source. Your legal team sleeps at night.
When Evidoc can't confirm an answer from your documents, it says so — instead of fabricating one. "I cannot confirm that from our current policies" is infinitely safer than a confident wrong answer.
Every chatbot answer is logged with the source sentence it was verified against. Full transparency, traceability, and documentation — satisfies EU AI Act requirements for customer-facing AI systems.
Real queries. Real answers. Every one cited.
"Can I get a refund if I cancel within 24 hours?"
Finds the exact cancellation policy clause — with the specific timeframe, conditions, and exceptions cited from your T&Cs.
"Does my warranty cover water damage?"
Cites the warranty coverage section, exclusions, and claim process — exactly as written in the warranty document.
"What is the penalty for early contract termination?"
Extracts the termination fee, notice period, and applicable conditions from the service agreement.
"Am I eligible for a bereavement fare discount?"
Finds the bereavement policy, required documentation, and application process — verified against the actual policy document.
"What does my service plan include?"
Lists inclusions, exclusions, and fair-use limits from the plan document — every detail cited.
Try Evidoc free — every answer is checked against the source before you see it.
Free plan includes 200 queries/month · Upgrade anytime